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Client Survey

It is our goal to continually develop the Laboratory, and to assist in this effort, we ask that you please take a moment to respond to the following questions, or simply add your comments at the bottom of the form. You may also print out the survey and return it by your courier or by mail. Please be candid in your comments (If you want to identify yourself to us, please add that information in the Comments box at the end of  the survey.)

How satisfied are you with:

Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied

Clinical Pathology

       
1. Quality of reports?
2. Access to consultations?
3. Quality of consultations?
4. Turnaround time on reports?

Anatomic Pathology

       
1. Quality of reports?
2. Access to consultations?
3. Quality of consultations?
4. Turnaround time on reports?

Internal Medicine

       
1. Access to consultations?
2. Quality of consultations?

Clinical Laboratory

       
1. Accuracy of Reports?
2. Quality of technical consultations?
3. Turnaround time on reports?

Microbiology

       
1. Information in reports?
2. Access to consultations?
3. Quality of consultations?

Customer Service

       
1. Knowledge of representatives?
2. Problem solving abilities?
3. Courtesy and friendliness?

Courier Service

       
1. Courtesy and reliability?
2. Supplies (quantity and delivery time)?

General

       

Overall satisfaction with Phoenix?

Comments

 

 

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